Privacy Policy

Hull Citywide Partnership Website Privacy Policy

 What this policy covers

We, the Hull Citywide Developer Partnership (Keepmoat Homes, Strata Homes, Persona Homes & Priority Space) (the Partners) take our privacy obligations seriously and we have created this privacy policy to explain how we treat your personal information collected from this website. Personal Information is information we hold which is identifiable as being about you.

Our collection, use and disclosure of your personal information is regulated by the European Union’s General Data Protection Regulation (‘GDPR’) and the Data Protection Act 2018.

The software platform this website runs on and associated technology operations are provided by Bang the Table Pty Ltd. Click this link for the Privacy Policy governing their service.(External link)

What personal information we collect

Profile Information

Please note that you are able to browse any publicly accessible sections of this website completely anonymously without signing up.

We collect different levels of information from you when you register to use specific services within this site. These will include: Surveys, forums, community groups, Registrations of interest etc. However, we will indicate on these services which partner is collecting your information, specific details of the partners own Privacy policy and an option to opt out of any information usage.

Information may include: your name, email address and additional demographic information as provided by you on the registration form.

Engagement Information

The content you create as part of your interactions with this website. These can include responses to surveys, comments on discussion forums, or any of the other engagement opportunities available here.

Usage Information

We collect information about your usage of the site, such as pages visited, documents downloaded, etc. This information will not be shared by us with 3rd parties, other than with the Partners. However, we may remove all personal information and use additional information that you have shared with us to support future activities, services, support or for reporting purposes.

Where your data is shared with our Partners this is done so pursuant to the performance of a contract with each respective Partner. This is so we can deliver the best service to you as a customer.

How we use the information we collect

We collect this information in order to:

  • analyse and interpret it to help meet our objectives and obligations;
  • communicate information to you about engagement opportunities, events and other initiatives; and
  • respond to enquiries and otherwise engage with stakeholders.
  • To promote the Hull Citywide Developer Partnership

External links

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.

Security

While no online service is completely secure, we work very hard to protect information about you. We have in place appropriate security measures to prevent personal data from being accidentally lost, used or accessed in an unauthorised way. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

Requesting access or correcting your personal information

Subject to applicable local laws and regulations, you may have some or all of the following rights with respect to your personal data:

  • to access your personal data and to rectify any inaccuracies within that personal data;
  • to request for the erasure of your personal data residing with us;
  • to request us to correct any mistakes in your information which we hold;
  • to request your personal data in portable, machine-readable format; and
  • to withdraw your consent to our processing of their personal data.

If you wish to contact us to with a request relating to personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information.

In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.

Contact Us

For further information about our privacy policy and related information practices, or to access or correct your personal information, or make a complaint, please contact us on notifications@engagementhq.com

You also have the right to raise any complaint you may have with the Information Commissioner’s Office by contacting them:

  • Via the web: https://ico.org.uk/global/contact-us/
  • By post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5 AF
  • By phone: 0303 123 1113
  • By email: casework@ico.org.uk